• facebook
  • instagram
  • youtube
首页 > 免责事项



Excite Japan Co., Ltd. ("Excite") provides its services (the "Services" including advertisement) to users of the Services generally on a free of charge basis, with the exception of a limited number of paid services.

While Excite will make its best efforts to manage the Services upon its operation, Excite will in no event be liable for any defects detected in connection with the Services and/or any loss or damage caused by such defects.

In addition, Excite will in no event be liable for any loss or damage caused by illegal or inappropriate acts, such as illegal sales activities and acts of solicitation (whether for the purpose of profit or otherwise) etc., of users using the Services. Excite makes no warranties as to the lawfulness or the appropriateness of any user’s method of use of the Services in relation to such user's voluntary use thereof.

Excite makes no warranties with regard to any of the following in connection with the Services:

  • The accuracy and quality of the website and information therein, and as to whether such website and information is up to date;
  • The possibility that unpleasant contents will be displayed; and
  • That the Services will operate under any and all user environment, or that the Services will not cause malfunction or effects to such user environment.

If any dispute arises between Excite and any user of the Services in relation to the use of the Services, Excite and such user agree to submit to the exclusive jurisdiction of the Tokyo Summary Court or the Tokyo District Court in the first instance, and that such dispute shall be governed by laws of Japan.

Excite Privacy Policy

Excite Japan Co., Ltd. (hereafter "Excite") is constantly working to improve the functionality and reliability of all the services (including, but not limited to, websites, contents, applications and other computer software that it provides on the internet; collectively, the "Services") that it provides to ensure that users ranging from beginners to existing heavy users (hereafter, the "Customers") can make use of the Services comfortably and with peace of mind. To that end, in some of the Services, Customers are requested to register (enter) their personal information described below (hereafter, the "Personal Information"). Excite may also obtain information pertaining to Customers' browsing history (hereafter, the "Browsing History Information, etc.") other than personal information ("Personal Information" and "Browsing History Information, etc." shall collectively be referred to as "Privacy Information, etc.").

We believe that the proper handling and protection of Privacy Information, etc. is an important responsibility, and we have formulated our privacy policy (hereafter, the "Excite Privacy Policy") as follows.

For inquiries about the implementation and operation of the Excite Personal Information Protection Management System, please contact our Personal Information Protection Controller via the address provided under the "Contact" clause below. Please note that the Chairperson of our Safety Compliance Committee serves as the Personal Information Protection Controller.

Regarding Personal Information

The term "Personal Information" means information about an individual that can identify the specific individual by name, date of birth, address or other description, or a number, symbol or other code assigned to each individual (including, but not limited to telephone numbers, etc.), or image or sound that identifies the individual, contained in such information (including information that can be compared with other information and thereby identify the specific individual).

Regarding Browsing History Information, etc.

The term "Browsing History Information, etc." means browsing history information and psychographic information, etc., other than Personal Information, including information regarding a Customer's IP address, cookie information, webpages viewed or searched, Services used, search keywords searched, methods of use, usage environment, postal code, gender, occupation, age, location information and identification information of terminals.

Scope of Applicability of Excite Privacy Policy

The Excite Privacy Policy is applicable to Customers upon their use of the Services. The Privacy Information, etc. that Excite obtains from a Customer's use of the Services shall also be managed in accordance with the Excite Privacy Policy.

Furthermore, any Privacy Information, etc. shared by Excite with its business partners to whom Excite consigns its operations relating to the provision of the Services and the distribution of advertisements to or partners with in relation to such operations(the names of the business partners can be checked within the Services, and the names of the business partners involved in the distribution of advertisements can be checked here; hereafter, the "Business Partners") shall, unless otherwise clearly specified within the Services as being covered by the Business Partners' privacy policies, be managed in accordance with the Excite Privacy Policy.
Additionally, there are certain Services which are provided solely by the Business Partners, and because in such cases Excite does not receive Personal Information with regard to such Services, the Excite Privacy Policy is not applicable in relation thereto. As for the Services provided solely by the Business Partners, an explanation similar to the example below will be displayed on the screen of the Services, and therefore Customers are advised to confirm such notice.

"This service is operated and managed by XXX Inc. Customers are asked to note that customer information provided in relation to this service is received only by XXX Inc., and that the Excite Privacy Policy does not apply to customer information provided in relation to such services."

Regarding Acquisition and Use of Personal Information

In cases such as when a Customer obtains an ID, etc. issued by Excite for the purpose of using the Services, makes use of the Services or agrees to respond to a survey, the Customer may be requested to provide his/her Personal Information.

Excite will use Customers' Personal Information mainly for the following objectives:

  1. To provide the Services
  2. To charge Customers for their use of the charged Services
  3. To customize the information on Excite's website, the Services and the distribution of advertisements so that they are in line with the Customers' tastes and preferences
  4. To enrich the contents and service elements in the Services
  5. To conduct Customer surveys regarding Customers' tastes and preferences, etc.
  6. To prepare statistical data relating to the Services
  7. To send email magazines to email addresses and direct mail by post, etc. to Customers who have agreed to receive such email magazines and direct mail
  8. To use in the operations of sending products, presents, etc.
  9. To enable Excite to contact Customers as necessary
  10. To enable Excite to operate services entrusted by another party
  11. To respond to inquiries from Customers and to verify Customers' identity
  12. To enable Excite to conduct recruitment screenings

Regarding Acquisition and Use of Browsing History Information, etc.

Excite will request Customers for their Browsing History Information, etc., or automatically receive such information from Customers' browsers or terminals, and records such information on a server.

Excite will use Customers' Browsing History Information, etc. mainly for the following objectives:

  1. To provide the Services
  2. To customize the Services and the distribution of advertisements so that they are in line with the Customers' tastes and preferences
  3. To enrich the content and service elements in the Services
  4. To prepare statistical data relating to the Services
  5. To enable Excite to operate services entrusted by another party
  6. To respond to inquiries from Customers

Regarding Sharing and Disclosure of Privacy Information, etc.

In no circumstances shall Excite sell or lease Customers' Privacy Information, etc. to any third party separately from the provision of the Services.

Excite may disclose Privacy Information, etc. to a third party in the following cases:

  1. Cases where Excite deems it necessary in order to provide the Services
  2. Cases where all or part of the handling of Privacy Information, etc. is entrusted to contractors to the extent necessary to achieve the objectives of use described above
  3. Cases where Excite provides necessary minimum information to those companies, etc. which it contracts with for the delivery of products or presents, etc.
  4. Cases where Privacy Information, etc. is required by Business Partners who engage in operations jointly with Excite of providing the Services to Customers and customizing the distribution of advertisements (Please note that , except for cases where Excite has specifically obtained consent from the Customer in accordance with the individual separate Terms of Use for such certain Service, in principle, Business Partners may not make use of Personal Information, etc. in excess of what is necessary for achieving the above objectives,)
  5. Cases where the Customers' consent for the disclosure and sharing of the Privacy Information, etc. has been obtained
  6. Cases where a formal request has been received from the police, a court or another public organ in accordance with the law
  7. Cases where an act of a Customer upon its use of the Services is in violation of the Terms of Use provided by Excite, laws and regulations, guidelines, etc. and there is a necessity for Excite to disclose the Privacy Information, etc. in order to protect of the rights and properties of Excite and third parties, as well as the Services, etc.
  8. Cases of emergency where the life, body or property, etc. of humans are faced with an imminent threat

Regarding Cookies, etc.

Upon providing the Services to Customers, Excite and the Business Partners may make use of cookies, which is a framework for recording Customers' usage of the Services, browsing activities, etc., web beacon, Shared Object and location information (collectively, "Cookies, etc.") out of the Customers' Browsing History Information, etc., for the purpose of customizing the Services and advertisements to suit the Customers' tastes and preferences.
In order to effectively distribute advertisements, Excite conducts behavioral targeting services provided by the Business Partners. For an explanation of behavioral targeting services, an explanation of Cookies, etc. used in each of the Business Partner's behavioral targeting service and an explanation of how to enable or disable Cookies, etc., please see here. In the "help" section of the tool bar of most browsers, an explanation is provided on how to refuse to accept new Cookies, etc., how to be notified when new Cookies, etc. are accepted, or how to disable the settings for Cookies, etc. However, Excite encourages the use of Cookies, etc. for the better utilization of the services provided by Excite. Companies displaying advertisements in the Services (hereafter "Advertisers") may place Cookies, etc. on Customers' computers and other terminals in order to be able to access them. In such instances, the Advertiser's use of Cookies, etc. is governed by the Advertiser's own privacy policy. Advertisers and other third parties (including corporations and individuals) cannot access cookies placed by Excite.

Regarding Security of Privacy Information, etc.

When Excite determines that the protection of data is necessary, it sends data via Service Socket Layer (SSL), an industry standard for encryption.
Excite protects Customer registration information by means of secret questions, answers and passwords. Customers should take responsibility for looking after the safety of their own passwords. For customers who use charged services in the Services, their credit card numbers and other registered information are protected by "billing passwords." The billing password is different from the usual password for logging into the Services. The billing password is necessary when a customer changes or cancels his/her charged service plan. Customers should take responsibility for looking after the safety of their own passwords.

Revisions to Privacy Policy

Notification of any revisions to the Excite Privacy Policy will be provided on this website. Customers are encouraged to check this page as necessary for the latest information regarding such changes. Customers should understand that Excite accepts no responsibility for any problems that occur as a result of a Customer not being able to confirm a change.

Regarding Protection of Privacy Information, etc. by Third Party Companies

In some cases, third party companies that are linked to from Excite's website may obtain Customer information through their services or offer for prizes, or when they conduct sales promotion activities. Excite accepts no obligation or responsibility with regard to the protection of Customers' Privacy Information, etc. by these third party companies.

Regarding Disclosure, etc. of Personal Information

In the case of the disclosure, correction of content, addition or deletion, suspension of use and stoppage of provision to third parties of Personal Information provided to Excite by a Customer (hereafter, the "Disclosure, etc."), a Customer should click here to contact us. Please note that such requests may only be made when measures equal to or more effective than the Disclosure, etc. are not available through the registration information webpage etc. regarding the Services. Please also note that the provisions on the Disclosure, etc. in this paragraph do not apply to Browsing History Information, etc.
When we receive a request as described above, detailed instructions as to how to make such a request and an "Application for Inquiry about Personal Information" will be sent to the requesting Customer for him/her to fill out. From the viewpoint of preventing the leakage of Personal Information, Excite will conduct the Disclosure, etc. for the Customer's Personal Information within a reasonable period of time only when we are able to verify the identity of the requesting Customer. Please note that we may ask the requesting Customer to provide us with the personal identification documents below.

<Personal identification documents>
Request made by the principal: a copy of his/her driver's license, passport or medical insurance card Request made by a proxy: a copy of either of the above and a letter of proxy or an official document to certify the power of attorney and the proxy's personal identification documents

Please note that the Disclosure, etc. of the Personal Information provided by the Customer to Excite may only be made with regard to the following:

  1. Databased Personal Information pertaining to which Excite has the authority to respond to a Disclosure, etc. request from the Customer
  2. Personal Information on paper that is searchable


For any questions or claims regarding the protection of Personal Information by Excite, a Customer should click here to contact the Manager of Personal Information at Excite.

Regarding Certified Personal Information Protection Organization

Excite is accredited by the "PrivacyMark Promotion Center Personal Information Protection and Claims Desk" of JIPDEC, a certified personal information protection organization.

Name of Certified Personal Information Protection Organization and Contact Information

Contact point: Personal Information Protection and Claims Desk
Address: Roppongi First Building, 9-9 Roppongi 1-chome, Minato-ku, Tokyo 106-0032 Japan
Telephone number: +81-3-5860-7565 +81-120-700-779

[For inquiries regarding services provided by Excite, please click here to contact us.]

Established: April, 2004
Revised: October 15, 2010
Revised: December 26, 2011
Revised: April 1, 2012
Last revised: June 1, 2012

Excite Japan Co., Ltd.
Kiyoshi Imagawa, CEO